🔒 Privacy Policy

At SWIFTPAWS DELIVERY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us.

By using our website and services, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, and payment details.
Pet Information: Species, breed, health details, and travel requirements.
Booking Information: Pick-up and drop-off addresses, travel routes, and service preferences.
Technical Data: IP address, browser type, and usage statistics when visiting our website.

2. How We Use Your Information

Your data is used to:

Process bookings and payments
Provide safe and reliable pet transport services
Communicate updates and notifications about your pet’s journey
Improve our website and services
Comply with legal or regulatory requirements

We will never sell your personal information to third parties.

3. Sharing of Information

We may share information with:

Trusted service partners (e.g., airlines, veterinarians, logistics partners) as required to complete your booking.
Regulatory authorities when required by law.
Technology providers for secure payment processing and website operation.

All third-party partners are required to handle your information securely.

4. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Website Tracking

Our website may use cookies to improve user experience and track website performance. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

Depending on your location, you may have rights to:

Access the information we hold about you
Request corrections or updates
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications

To exercise these rights, contact us using the details below.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above or as required by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.